Rocketfish AC Power Adapter for Most Netbooks (RF-NBAC) FAQs (12-0025)

Have you tried using your User Guide to help you through this process? If more help is needed please follow the steps below.
To setup the AC Power Adapter:

Locate your netbook manufacturer and model in the "Tip Compatibility Guide", which is a booklet that came with your power adapter, or go to http://www.rocketfishproducts.com/products/computer-accessories/RF-NBAC.html. Once on the product page, click on the Tip Wizard link under “Which Tip Should I Use?” in a red box along the right side of the screen or click the Manuals and Support tab to find the Tip Wizard (Power Tip Configurator).
Identify the correct tip number for your netbook model.
CAUTION: The use of an incorrect tip may damage your netbook. Do not use this product if you cannot locate your netbook model in the Tip Compatibility Guide (included with your adapter) or by using the Tip Wizard at www.rocketfishproducts.com. This AC power adapter is not compatible with Mac computers.
NOTE: If the compatible tip for your device is not included in the adapter package, one free tip can be ordered through the Tip Wizard at www.rocketfishproducts.com. Use the Tip Wizard to locate your device manufacturer and model, then click “Add to Cart” and follow the on-screen instructions to receive your free tip.
Locate the specified tip from the tip bundle provided. Each tip is clearly numbered.
Connect the selected tip to the end of the output cable, making sure that the pins on the tip are aligned with the holes in the cable. The ridge on the inside of the tip should align with the groove in the output cable connector. Make sure that the tip is pushed all the way into the output cable’s connector.
Connect the AC cord to the socket on the AC adapter.
Plug the AC cord into an AC power outlet. The LED on the adapter turns blue indicating that the adapter is powered and ready.
Plug the tip connected to the output cable into the DC input jack on the side or back of your netbook. The adapter powers the netbook and charges its battery.

FAQ-RF · ‎12-23-2011

You can determine the correct tip for your netbook by referencing the Tip Compatibility Guide included with the adapter or by visiting the Tip Wizard at www.rocketfishproducts.com. Locate your netbook manufacturer and model, and the correct tip will be listed.
If you cannot find your specific netbook model, contact Rocketfish Product Support at 1-800-620-2790 for additional assistance.

FAQ-RF · ‎12-23-2011

Go to the RF-NBAC product page (http://www.rocketfishproducts.com/products/computer-accessories/RF-NBAC.html).
Click the Tip Wizard link under "Which Tip Should I Use?"
Locate your netbook manufacturer and model:
Enter your netbook make and model in the QuickFind search box and click “Search”. The compatible tip number will be displayed, as well as information about whether it is included in the package.

OR

Click the Device Manufacturer drop-down arrow and select your netbook manufacturer name.
Click the Device Model drop-down arrow and select your netbook model. The compatible tip number will be displayed, as well as information about whether it is included in the package.

FAQ-RF · ‎12-23-2011

If you cannot find your specific netbook model, contact Rocketfish Product Support at 1-800-620-2790 for additional assistance.

FAQ-RF · ‎12-23-2011

If you cannot find your specific netbook model, contact Rocketfish Product Support at 1-800-620-2790 for additional assistance.

FAQ-RF · ‎12-23-2011

If the compatible tip is not included, you can order one free tip. Click “Add to Cart” and follow the on-screen instructions to receive your free tip.

FAQ-RF · ‎12-23-2011

There are several reasons why your netbook may not be compatible with the Rocketfish AC adapter. Laptops and Macs are known to be incompatible with this adapter.
If you cannot find your specific netbook model, contact Rocketfish Product Support at 1-800-620-2790 for additional assistance.

FAQ-RF · ‎12-23-2011

First review the included Tip Compatibility Guide to locate the correct tip for your specific netbook. You can also go to the Tip Wizard at www.rocketfishproducts.com for a complete listing of compatible models.
If you have identified the correct tip, but it is not included in the package, one free tip can be ordered through the Tip Wizard at www.rocketfishproducts.com. Locate your device manufacturer and model, then click “Add to Cart” and follow the on-screen instructions to receive your free tip.
If you cannot find your specific netbook model, contact Rocketfish Product Support at 1-800-620-2790 for additional assistance.

FAQ-RF · ‎12-23-2011

Once you have selected the correct tip for your netbook, connect the tip to the output cable, making sure that the ridge on the inside of the tip aligns properly with the groove in the output cable connector.
Additionally, the pins on the inside of the tip should be in line with the holes in the output cable. The tip should be pushed firmly onto the cable until the tip and cable meet and there is no gap.

Computer Accessories FAQs

Rocketfish AC Power Adapter for Most Netbooks (RF-NBAC) FAQs (12-0025)

Question 1: How do I set up my Power Adapter?

Question 2: What tip should I use for my netbook?

Question 3: How do I use the online Tip Wizard?

Question 4: What if my netbook model is not listed in the online Tip Wizard?

Question 5: After selecting my netbook in the Tip Wizard, I receive the message “No Products Found.”

Question 6: After selecting netbook in online Tip Wizard, compatible tip is not in pkg.

Question 7: After selecting my netbook model, I receive an error message. What do I do next?

Question 8: My tip is not included in the packaging, how do I order a new one?

Question 9: How do I connect the tip to the adapter cable?