Computer Accessories

[thaclicrop]

Hi, 

I'm on Windows 7 64-bit Ultimate edition and when I try to install my bluetooth adapter's drivers, it says : 'No bluetooth device was detected.  Please make sure that your Bluetooth device is plugged in properly in order to continue installation'.  The problem is that my device is plugged and a blue led proves that it's connected.  I tried to push the little button  during some tries and the led started to flash slowly but stopped after a few seconds.

I don't know what to do?

Thanks.

[thaclicrop]

Hi, 

I'm on Windows 7 64-bit Ultimate edition and when I try to install my bluetooth adapter's drivers, it says : 'No bluetooth device was detected.  Please make sure that your Bluetooth device is plugged in properly in order to continue installation'.  The problem is that my device is plugged and a blue led proves that it's connected.  I tried to push the little button  during some tries and the led started to flash slowly but stopped after a few seconds.

I don't know what to do?

Thanks.

[zmancartfan]

I'm having the exact same problem (see post a couple down from yours). In looking through the forum It appears that 1) this device has a problem with Win 7 64-bit, and 2) the only "solution" I've been able to find on here is someone from Rocketfish saying to take the device back to BestBuy. Hopefully somebody will be able to help here, but I don't have my hopes up. I personally have already ordered a different Bluetooth adaptor.

[Zac-RF]

Hello thaclicrop,

Do any new devices show up in the device manager when you plug in the adapter? If not then either the USB port is not functioning properly or the Bluetooth adapter is not functioning properly, in either case it will not be able to be installed. If you can verify that the USB is in working order, then I would advise taking the adapter to the place of purchase, along with the receipt, to obtain service. The RF-FLBTAD has a one year warranty from the date of purchase.