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Newbie
bansonln
Posts: 1
Registered: ‎01-23-2013
0

RF-MRBTAD on Windows 7 with Jaybird freedom 3 - can't install drivers

[ Edited ]

I can't get the jaybird F3 to work with my Windows 7. It shows up but the drivers don't get installed. I downloaded the broadcom driver but when I run it I get an error when it is trying to validate the device. It detects the device but then fails.

 

When it gets to Validate BlueTooth Device I get Failed to updated Bluetooth Software.

Rocketfish Product Specialist
Josh-RF
Posts: 41
Registered: ‎11-13-2012
0

Re: RF-MRBTAD on Windows 7 with Jaybird freedom 3 - can't install drivers

Hello bansonln,

Check your programs and features list to see if there are any broadcom drivers installed and go ahead and uninstall them. Make sure the RF-MRBTAD is removed from the computer. Then restart your computer. Once your computer is restarted and booted back into windows plug the RF-MRBTAD in, windows should automatically install default drivers for the device. After Windows installs the default drivers now you should be able to install the broadcom drivers to make sure the Rocketfish blue tooth adapter is fully functional.


Regards,
Josh
Rocketfish™ Support