Reply
Visitor
Posts: 4
Registered: ‎10-22-2013
0

Re: How to get new cables for my Power Supply?

Hi, i do purschase a Rocketfish power supply 2 years ago. 700W

Now i have a problem, i purchase a Graphic card ( ASUS GTX 670 2G ) i do need the connector to connect to the power supply.

I NEED A FAST AWNSER PLEASE and that is a big problem that i had with Power Supply from RF, i work for bestbuy.ca for 3 years, and i already have this issue with a costumer.

 

So i will need the connector to plug to the power supply to my graphic card, thank

Visitor
Posts: 4
Registered: ‎10-22-2013
0

Re: How to get new cables for my Power Supply?

HERE THE MODEL FROM YOUR WEBSITE :

Model: RF-700WPS2

 

I need the x2 the PCI EXPRESS CONNECTOR to connect to my graphic card

Visitor
Posts: 4
Registered: ‎10-22-2013
0

Re: How to get new cables for my Power Supply?

I will need the confirmation where of :
The connector for RF power supply , for the pci express
Is it pci express to pci express directly to power supply , have a specific location for ?
And i need 2 of them and if it regular pci express connect .
Thanks
Rocketfish Product Specialist
Posts: 262
Registered: ‎10-15-2013
0

Re: How to get new cables for my Power Supply?

Hello KevinSTG,

I've sent your questions to our engineers.  To find the cables, my suggestion is to search computer supply sites online for the cables you may need.  You can get a large number of cables in a replacement bundle like this, but may pay for cables you don't need or can't use. You can also try to find the cables you need individually.  I apologize that we don't carry those parts for you.

 

Regards,
Jeremy
Rocketfish™ Support

Visitor
Posts: 4
Registered: ‎10-22-2013
0

Re: How to get new cables for my Power Supply?

The big problem about that is the cable not exist.
Only rocketfish have make those wire for their power supply ( modular )
and it was a big mistake.
Because now maybe people like broke their wire or lost it they have no solution at all.
Only way i found is to buy 4 of molex to pci-e 6 pin and make
6pin to 6pin.

And i only have this power supply for 2-3 years.

But anyway sound really bad for next people that this can happen !
So remember about that and here no solution unless do their own one with
4x. Molex to PCI-E 6 pin
to create
2x. 6pin to 6pin

Thanks
Rocketfish Product Specialist
Posts: 262
Registered: ‎10-15-2013
0

Re: How to get new cables for my Power Supply?

Hello KevinSTG,

Unfortunately the word I received from our engineers is that there is no alternate cables you can purchase that will work..  We appreciate your feedback and and we will take that into account as work to improve our products and customer experience.
Regards,
Jeremy
Rocketfish™ Support

Newbie
Posts: 1
Registered: ‎01-15-2016
0

Re: How to get new cables for my Power Supply?

Can we get the pinout information so we can make our own cabled then?  does the 8 locations on a red socket corrispond with a 8 pin that goes into a video card?

Rocketfish Support
Posts: 74
Registered: ‎08-27-2015
0

Re: How to get new cables for my Power Supply?

[ Edited ]

Hello DarkMist,

Welcome to Community@ Rocketfish™!

Any pinout information would be in our service manuals that are only made available to our certified technicians. Depending on the product though there may not be a service manual.

Regards,
Ryan
Rocketfish™ Support