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Newbie
gkozlyk
Posts: 6
Registered: ‎10-25-2013
0

Re: Rocketfish USB 2.0 Model: RF-PCC132 no longer working since new Mac OS (Maverick) release

What do you know, I did the same too and I had 0 problems. I also told the local large chain electronics retailer my rocket fish experience as well as their uninterest to unbrick their devices. Hopefully others don't encounter the same uselessness and inept relations as we had to. If they know what's good for them they'll learn how fast news travels.
Rocketfish Product Specialist
JeremyS-RF
Posts: 236
Registered: ‎10-15-2013
0

Re: Rocketfish USB 2.0 Model: RF-PCC132 no longer working since new Mac OS (Maverick) release

Hello everyone,

The engineers are currently doing regression testing on the new drivers.  While I don't have an ETA at this time, the update is on its way.  As soon as I receive any more updates, I'll let you guys know. 

Regards,
Jeremy
Rocketfish™ Support

Newbie
drcatman
Posts: 3
Registered: ‎11-05-2013
0

Re: Rocketfish USB 2.0 Model: RF-PCC132 no longer working since new Mac OS (Maverick) release

So what's the status?

Newbie
gfpatterson
Posts: 3
Registered: ‎11-27-2013
0

Re: Rocketfish USB 2.0 Model: RF-PCC132 no longer working since new Mac OS (Maverick) release

How goes the regression testing?  It's been 42 days...

Rocketfish Product Specialist
JeremyS-RF
Posts: 236
Registered: ‎10-15-2013
0

Re: Rocketfish USB 2.0 Model: RF-PCC132 no longer working since new Mac OS (Maverick) release

Hello everyone,

It is progressing.  I don't have an exact date to give you, but I would expect it soon.  The testing found an error that had to be fixed before they can release it.

Regards,
Jeremy
Rocketfish™ Support

Newbie
MDub
Posts: 3
Registered: ‎12-04-2013
0

Re: Rocketfish USB 2.0 Model: RF-PCC132 no longer working since new Mac OS (Maverick) release

What is the status of the update in progress?

 

Many thanks.

Newbie
gkozlyk
Posts: 6
Registered: ‎10-25-2013
0

Re: Rocketfish USB 2.0 Model: RF-PCC132 no longer working since new Mac OS (Maverick) release

The update is that apple has 2 devices for the same price that don't need drivers.

Newbie
MDub
Posts: 3
Registered: ‎12-04-2013
0

Re: Rocketfish USB 2.0 Model: RF-PCC132 no longer working since new Mac OS (Maverick) release

Thanks. But not a good solution for those of us who have had this particular device for more than a month.

Newbie
gkozlyk
Posts: 6
Registered: ‎10-25-2013
0

Re: Rocketfish USB 2.0 Model: RF-PCC132 no longer working since new Mac OS (Maverick) release

I had mine now for several months and was forced to cut my loss with this company as they seem unaware of the beta testing process and pre-testing their products before a major software upgrade, not to mention the reports earlier of horrible customer service.  It was a great inconvenience to me with working out-of-town, so i sucked it up and spent the $30 for an apple product which (shock of all shocks) works with apple products. 

Newbie
MDub
Posts: 3
Registered: ‎12-04-2013
0

Re: Rocketfish USB 2.0 Model: RF-PCC132 no longer working since new Mac OS (Maverick) release

I hear ya. It will come to that for me if there is no update by January 1. At that point, it would also mean no more Rocketfish prouducts of any kind.