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Visitor
maree464
Posts: 1
Registered: ‎11-10-2011
0

USB 3.0 2.5" SATA Hard Drive Enclosure

I put my laptop hard drive in the enclosure and with the device powered on it will not be recognized under decive management but with it powerd off it will show disk not initialized and when I click to do so it gives me error saying the system cannot find the file specified .  On the side of the box it says system requirements: one formatted 2.5 SATA hard drive.  I need all the files off of this hard drive.  Can someone help...  Thank you.

Rocketfish Product Specialist
Zac-RF
Posts: 755
Registered: ‎03-22-2011
0

Re: USB 3.0 2.5" SATA Hard Drive Enclosure

Hello Maree464,

 

The hard drive enclosure that you have is intended to be used as a backup system for your computer, not for data recovery. In order to use a hard drive with this enclosure, the drive must be formatted (thus deleting all content). If you are in need of data recovery, I would suggest contacting your local Geek Squad. Sorry for any inconvenience this may have caused you.

Regards,
Zac

Rocketfish™ Support
Newbie
apathy101
Posts: 1
Registered: ‎11-23-2011
0

Re: USB 3.0 2.5" SATA Hard Drive Enclosure

Well I'm glad I didn't see this before Geek Squad swore up and down that the enclosure was for that purpose... then they proceeded to ignore me. Just pointed me to the enclosure and said that will work.

Newbie
1harry
Posts: 2
Registered: ‎01-27-2012
0

Re: USB 3.0 2.5" SATA Hard Drive Enclosure

HD3025 SATA USB 3.0

Well, I am glad I found this reply ALSO, because I also bought it like my OTHER usb PATA enclosure RF, as both data recovery AND Backup.

NOW I wonder why there is NO MENTION on the box or instructions that this enclosure will REQUIRE a format on ALL/ANY drives attached to it, but not required for your earlier PATA usb 2.0 enclosure.

What enclosure do you sell that is at least usb 2.0, for 2.5" drives for SATA???????????

:smileyfrustrated:

Harry

 

 

Rocketfish Support
Justin-RF
Posts: 648
Registered: ‎10-29-2010
0

Re: USB 3.0 2.5" SATA Hard Drive Enclosure

Hello 1harry,

Welcome to Community@ Rocketfish™!

 

I'm sorry but we do not sell any usb 2.0 SATA drives. 

Regards,
Justin
Rocketfish™ Support

Newbie
1harry
Posts: 2
Registered: ‎01-27-2012
0

Re: USB 3.0 2.5" SATA Hard Drive Enclosure

Well of course you don't sell hard drives, but try to follow the thread... Please?

What SATA HARD DRIVE ENCLOSURES(such as the PATA HD25, which I own, which you CAN hook up a hard drive to to recover data).

Again, what enclosure kit DO YOU sell that is a SATA, 2.5", that CAN be used to recover data from a hard drive????

That is what I asked for, not the type of reply I got.:manindifferent:

Harry

Rocketfish Product Specialist
Zac-RF
Posts: 755
Registered: ‎03-22-2011
0

Re: USB 3.0 2.5" SATA Hard Drive Enclosure

Hello 1harry,

 

Unfortunately all of our USB SATA enclosures, both 2.5" and 3.5" are designed to be used as backups and not for data recovery. In order to use a hard drive with the enclosure, you must format the drive. I apologize for any inconvenience that this may cause you.

Regards,
Zac

Rocketfish™ Support