rocketfish

Computer Accessories

turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Lanth0r
Newbie
Lanth0r
Posts: 1
Registered: ‎04-16-2015
0

USB 3.0 PCI express card keeps disconnecting

‎04-16-2015 11:51 AM

I have a RF-P2USB3 (Rocketfish 2-Port USB 3.0 PCI Express Interface Card).  The card keeps acting like it is loosing the connection with my  USB 3.0 external HDD.  I have a media server running on my machine and I keep all the media on the external HDD.  While watching a 2 hour video, the connection dropped twice.  The windows autoplay dialogue pops up and acts like the external HDD had been unplugged/replugged.  This is getting very annoying.  The external HDD is the only device plugged into the card. 

 

Report Inappropriate Content
Message 1 of 3 (4,175 Views)
 
Reply
Rocketfish Product Specialist
Rocketfish Product Specialist
JeremyS-RF
Posts: 262
Registered: ‎10-15-2013
0

Re: USB 3.0 PCI express card keeps disconnecting

‎04-21-2015 09:29 PM

Hello Lanth0r,

Welcome to Community@ Rocketfish™!

That's definitely unusual.  Is this the only device effected?   Do you have other devices that you can plug in and test with?

Regards,
Jeremy
Rocketfish™ Support

Report Inappropriate Content
Message 2 of 3 (4,165 Views)
 
Reply
Highlighted
freebird1963
Newbie
freebird1963
Posts: 4
Registered: ‎05-15-2016
0

Re: USB 3.0 PCI express card keeps disconnecting

‎05-15-2016 10:37 AM

Not unusual mine did the same thing. Now it just says it can't start.

 

Report Inappropriate Content
Message 3 of 3 (3,317 Views)
 
Reply