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Rocketfish Staff
Posts: 41
Registered: ‎11-29-2011
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Rocketfish Universal Wireless Headset (RF-GUV1202) FAQ

[ Edited ]
Rocketfish Staff
Posts: 41
Registered: ‎11-29-2011
0

Question 1: How do I connect to a PlayStation 3 (PS3)?

[ Edited ]
  • Have you tried using your User Guide to help you through this process? If more help is needed follow the steps below.
  1. Plug the microphone into the left or right MIC jack on your headset. Press firmly to make a tight connection.
  2. Plug one end of the black 3.5 mm cable into the Line In jack on the left side of your headset and the other end into the Line In jack on the wireless receiver. 
  3. Plug one end of the USB cable into the wireless transmitter and the other end into any open USB port on the PS3. 
  4. Insert three AAA batteries (not included) into the wireless receiver. 
  5. Does your TV, monitor, or receiver have a headphone jack? This is the quickest and easiest connection method. If Yes, go to Step 6. If No, go to Step 7. 
  6. Connecting with a headphone jack:
    1. Plug  one end of the green 3.5 mm cable into the LINE IN jack on the wireless transmitter and the other end into the headphone jack on the TV, monitor,  or receiver. You are done and your headset is ready to use.
    2. Press the POWER button on the wireless transmitter, then press the POWER button on the wireless receiver. When the transmitter is connected to the receiver, the LED indicator on the transmitter lights solid blue. You are       done and your headset is ready to use.
    3. To set up Chat, go to Question 6 (How do I set up Chat on my PS3). 
  7. How is your PS3 connected to your TV/monitor/receiver? If it’s with an AV cable, go to Step 8. If it’s with an HDMI cable, go to Step 9. 
  8. Connecting with an AV cable:
    1. Unplug  the PS3’s red and white (audio) connectors from the TV, monitor, or receiver and plug them into the matching red and white jacks on the included RCA piggyback cable (the cable with the red and white connectors).
    2. Plug one end of the green 3.5 mm cable into the wireless transmitter and the other end into the RCA piggyback cable.
    3. Turn on your PS3, then open the PS3 Settings menu.
    4. Select Sound Settings, then select Audio Output Settings.
    5. Select Audio Input Connector / SCART / AV Multi to send the audio to your headset.
    6. Press X to save the setting. You are done and your headset is ready to use.
    7. Press the POWER button on the wireless transmitter, then press the POWER button on the wireless receiver. When the transmitter is connected to the receiver, the LED indicator on the transmitter lights solid blue.
    8. To set up Chat, go to Question 6 (How do I set up Chat on my PS3). 
  9. Connecting with an HDMI cable:
    1. Leave the HDMI cable that connects your PS3 to your TV, monitor, or receiver plugged in.
    2. Plug one end of the green 3.5 mm cable into the wireless transmitter and the other end into the RCA piggyback cable.
    3. Plug the RCA piggyback cable into the AV IN L/R audio jacks on the TV, monitor, or receiver.
    4. Plug the red and white connectors on the PS3 AV cable (not included) into the red and white jacks on the RCA piggyback cable.
    5. Turn on your PS3, then open the PS3 Settings menu.
    6. Select Sound Settings, then select Audio Multi Output. This setting lets you use the standard PS3 AV cable simultaneously with an HDMI or digital (optical) audio output.
    7. Press  X to save the setting. You are done and your headset is ready to use.
    8. Press the POWER button on the wireless transmitter, then press the POWER button on the wireless receiver. When the transmitter is connected to the receiver, the LED indicator on the transmitter lights solid blue.
    9. To set up Chat, go to Question 6 (How do I set up Chat on my PS3).
Rocketfish Staff
Posts: 41
Registered: ‎11-29-2011
0

Question 2: How do I connect to an Xbox 360?

[ Edited ]
  • Have you tried using your User Guide to help you through this process? If more help is needed follow the steps below.
  1. Plug the microphone into the left or right MIC jack on your headset. Press firmly to make a tight connection.
  2. Plug one end of the black 3.5 mm cable into the Line In jack on the left side of your headset and the other end into the Line In jack on the wireless receiver. 
  3. Plug one end of the Xbox 360 chat cable into the Xbox Chat jack on the wireless receiver and the other end into the other end into the Xbox 360 controller. On the wireless receiver, press firmly, so no part of the silver jack is showing. This tight connection helps to make sure the cable does not fall out during gaming. 
  4. Plug one end of the USB cable into the wireless transmitter and the other end into any open USB port on the Xbox 360. 
  5. Insert three AAA batteries (not included) into the wireless receiver. 
  6. Does your TV, monitor, or receiver have a headphone jack? This is the quickest and easiest connection method. If Yes, go to Step 7. If No, go to Step 8. 
  7. Connecting with a headphone jack:
    1. Plug  one end of the green 3.5 mm cable into the LINE IN jack on the wireless transmitter and the other end into the headphone jack on the TV, monitor, or receiver.
    2. Press the POWER button on the wireless transmitter, then press the POWER button on the wireless receiver. When the transmitter is connected to the receiver, the LED indicator on the transmitter lights solid blue. You are done and your headset is ready to use. 
  8. How is your Xbox 360 connected to your TV/monitor/receiver? If it is with an AV cable, go to Step 9. If it is with an HDMI cable, go to Step 10. 
  9. Connecting with an AV cable:
    1. Unplug the Xbox 360’s red and white (audio) connectors from the TV, monitor, or receiver and plug them into the matching red and white jacks on the included RCA piggyback cable (the cable with the red and white connectors).
    2. Plug one end of the green 3.5 mm cable into the wireless transmitter and the other end into the RCA piggyback cable.
    3. Press the POWER button on the wireless transmitter, then press the POWER button on the wireless receiver. When the transmitter is connected to the receiver, the LED indicator on the transmitter lights solid blue. You are done and your headset is ready to use. 
  10. Connecting with an HDMI cable:
    1. Leave the HDMI cable that connects your Xbox 360 to your TV, monitor, or receiver plugged in.
    2. Plug one end of the green 3.5 mm cable into the wireless transmitter and the other end into the RCA piggyback cable.
    3. Plug the RCA piggyback cable into the Xbox 360 HDMI audio adapter (sold separately).
    4. Plug the Xbox 360 HDMI audio adapter into the AV port on your Xbox 360.
    5. Press the POWER button on the wireless transmitter, then press the POWER button on the wireless receiver. When the transmitter is connected to the receiver, the LED indicator on the transmitter lights solid blue. You are done and your headset is ready to use.
Rocketfish Staff
Posts: 41
Registered: ‎11-29-2011
0

Question 3a: How do I connect to a Windows 7 computer?

[ Edited ]
  • Have you tried using your User Guide to help you through this process? If more help is needed follow the steps below.
  1. Plug the microphone into the left or right MIC jack on your headset. Press firmly to make a tight connection.
  2. Plug one end of the black 3.5 mm cable into the Line In jack on the left side of your headset and the other end into the Line In jack on the wireless receiver. 
  3. Plug one end of the USB cable into the wireless transmitter and the other end into a USB port on the computer. A message tells you that Windows has discovered a new USB audio device. 
  4. Insert three AAA batteries (not included) into the wireless receiver.                                                             
  5. Click Start, Control Panel, then click the Sound icon.
  6. Click the Playback tab.
  7. Make a note of the default devices selected in the Playback list. If you do not want the headset to be the default sound device for Windows sounds, you can reset the default devices to their original settings.
  8. In the Playback list, select Rocketfish headset, then select Set Default. A green check appears next to the Rocketfish headset.
  9. Click Properties, then the Levels tab.
  10. Slide the Speakers slider to the maximum settings. This setting determines the volume of the chat you hear. You can use the CHAT VOLUME control on the In-line control unit to adjust the chat volume.
  11. Click OK.
  12. Click the Recording tab.
  13. Make a note of the default devices selected in the Recording list. If you do not want the headset to be the default sound device for Windows sounds, you can reset the default devices to their original settings.
  14. In the Recording list, select Rocketfish Headset, then select Set Default. A green check appears next to the Rocketfish headset.
  15. Click Properties, then the Levels tab.
  16. Slide the Microphone slider to the middle setting. This setting determines the volume of your voice that others hear when you speak into the microphone.
  17. Click OK to close the Sound window.
  18. If you do not want the headset to be the default device for Window sounds, go back to the Playback and Recording tabs and set the default audio devices back to their original settings.
  19. Close any open dialog boxes.
  20. Press the POWER button on the wireless transmitter, then press the POWER button on the wireless receiver. When the transmitter is connected to the receiver, the LED indicator on the transmitter lights solid blue. You are done and your headset is ready to use.
Rocketfish Staff
Posts: 41
Registered: ‎11-29-2011
0

Question 4: How do I connect to a Mac computer?

  • Have you tried using your User Guide to help you through this process? If more help is needed follow the steps below.
  1. Plug the microphone into the left or right MIC jack on your headset. Press firmly to make a tight connection.
  2. Plug one end of the black 3.5 mm cable into the Line In jack on the left side of your headset and the other end into the Line In jack on the wireless receiver. 
  3. Plug one end of the USB cable into the wireless transmitter and the other end into a USB port on the computer. The computer recognizes the headset as a new USB audio device and makes it the default audio device and microphone. 
  4. Insert three AAA batteries (not included) into the wireless receiver. 
  5. Click the Apple menu icon and go to System Preferences/Sound
  6. Select the Output tab and make sure that the default audio device is set to Rocketfish Headset
  7. Set the Output volume slider on the bottom of the screen to the maximum. This setting determines the chat volume level. You can use the CHAT VOLUME dial on the wireless receiver to adjust the volume. 
  8. Select the Input tab and make sure that the default microphone is set to Rocketfish Headset
  9. Set the Input volume slider to 75%. This setting determines the volume of your voice that others hear when you speak into the microphone. 
  10. Close the open dialog boxes. 
  11. Press the POWER button on the wireless transmitter, then press the POWER button on the wireless receiver. When the transmitter is connected to the receiver, the LED indicator on the transmitter lights solid blue. You are done and your headset is ready to use.
Rocketfish Staff
Posts: 41
Registered: ‎11-29-2011
0

Question 5: How do I connect to a portable audio device, such as an MP3 player?

  • Have you tried using your User Guide to help you through this process? If more help is needed follow the steps below.
  1. Plug the microphone into the left or right MIC jack on your headset. Press firmly to make a tight connection. 
  2. Plug one end of the black 3.5 mm cable into the Line In jack on the left side of your headset and the other end into the headphone jack on the portable audio device. 
  3. Insert three AAA batteries (not included) into the wireless receiver. 
  4. Turn on the audio device. Sound plays through your headset.
Rocketfish Staff
Posts: 41
Registered: ‎11-29-2011
0

Question 6: How do I set up Chat on my PS3?

  1. Turn on your PS3, then open the PS3 Settings menu.
  2. Select Accessory Settings.
  3. Select Audio Device Settings.
  4. Set Input Device and Output Device to Rocketfish Headset.
  5. Select OK to save your settings. You are done and your headsets are ready to use.
Rocketfish Staff
Posts: 41
Registered: ‎11-29-2011
0

Question 7: Why isn’t Chat working?

[ Edited ]
  • Twist the tip of the microphone so the sound holes face your mouth.
  • Unplug and plug the microphone back in pressing firmly to assure a good connection.
  • Press the Mute button on the wireless receiver to unmute the microphone.
  • Press the CHAT VOLUME dial on the wireless receiver to control the chat volume.
  • Make sure that all connections are correct and secure. Sometimes a cable may appear to be connected but it may not be pressed in all the way.
  • Make sure that the wireless receiver batteries are installed correctly. See Question 19.
  • Make sure that the wireless receiver batteries do not need replacing.
  • Make sure the USB cable is connected to both the wireless transmitter and your device.
  • If you’re using an Xbox 360
    • Make sure the wireless receiver is connected to the Xbox 360 controller using the supplied chat cable. On the wireless receiver, press firmly, so no part of the silver jack is showing. This tight connection helps to make sure the cable does not fall out during gaming.
    • Try a different Xbox controller.
    • Try recording a message to a friend by selecting My Friends, Send a Message, then Add Voice. If you can hear yourself, the chat problem could be a game issue, a problem on the recipients end, or some other variable not related to the headset.
  • Try testing the microphone by connecting the headset to a smartphone and making a test call or recording a memo. If you can hear yourself, the chat problem could be a game issue, a problem on the recipients end, or some other variable not related to the headset.
Rocketfish Staff
Posts: 41
Registered: ‎11-29-2011
0

Question 8: How do I pair the wireless receiver and transmitter?

[ Edited ]
  • Make sure that the wireless receiver batteries are installed. See Question 19
  • When you turn on the wireless transmitter and receiver, they pair automatically. Follow these steps if you need to re-pair the devices:
    • Insert a straightened paperclip into the Reset hole on the wireless receiver to press the reset button. When this button is pressed, the wireless receiver is reset and goes into pairing mode. Reset should only be used when a connection between the wireless receiver and wireless transmitter cannot be made.
Rocketfish Staff
Posts: 41
Registered: ‎11-29-2011
0

Question 9: There is some interference. What do I do?

  • Move the wireless transmitter slowly to find the best transmission position for your receiver.
  • Shorten the distance between your headphones and the wireless transmitter. The maximum distance is up to 30 feet (9.1 meters).