Home Theater FAQs

[Admin-RF]

• Make sure you have removed the insulation sheet in the battery tray of the Rocketboost remote.
• To maximize your volume level through the system, make sure your source devices (i.e., A/V receiver, iPod, etc.) have their volume turned up to at least 50% of their volume level.
• The battery in your remote may be dead. Try replacing it with a new battery.
• All Rocketboost remotes can be used with any of the Rocketboost devices.

[Admin-RF]

• Make sure that all of the cables are connected correctly to the Rocketboost devices.
• Make sure the sender or receiver devices are not Muted. The Tx/Rx indicator light blinks when the device is muted.
• To maximize your volume level through the system, make sure your source devices (i.e., A/V receiver, iPod, etc.) have their volume turned up to at least 50% of their volume level.

[Admin-RF]

• Make sure that all of the cables are connected correctly to the Rocketboost devices.
• Surround sound speakers may not always have audio playing from them.
• Make sure the speaker has power.
• Switch the working speaker with the non-working speaker. If the non-working speaker still does not work you will need to replace your speaker.

[Admin-RF]

• Try power cycling the device by unplugging it and plugging it back in.
• Try plugging the device into a different outlet.
• If the device still does not work after trying these procedures, return the device to Best Buy to have it tested.

[Admin-RF]

• Take the original power adapter to Best Buy to purchase a replacement.