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Rocketfish Support
Posts: 182
Registered: ‎11-05-2009
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Rocketfish Rocketboost Wireless Headphones (RF-RBWHP01)

[ Edited ]

1: How do I setup my Rocketboost Wireless Headphones?1: How do I setup my Rocketboost Wireless Headphones?

2: My audio source (i.e., A/V receiver, MP3 player, etc.) only has one audio output and I want to co...

3: How do I pair or re-pair my headphones to the docking station?

4: How do I establish a connection with my headphones and my existing hub?

5: My Rocketboost devices will not pair.

6: The STANDBY indicator light on my docking station is blinking red. 

7: What are the various states of the POWER indicator on the headphones?

8: The power indicators on the headphone and docking station are blinking slowly. 

9: After pairing my headphones and docking station the power indicators keep blinking. 

10: How long does it take to charge the headphones?

11: How do I charge my Rocketboost Wireless Headphones?

12: My Rocketboost Wireless Headphones are not working at all (i.e., will not turn on using power bu...

13: My power adapter was damaged. Can I get a new one?

14: What kind of batteries can I use with the headphones?

15: How do I replace the batteries in the headphones?

16: Can I use a different AC adapter than the one supplied with my wireless headphones?

17: I have no sound coming from my headphones.

18: My audio has static noise or breaks up.

19: My Rocketboost headphones will not control the volume. I can’t turn the volume up or down.

20: The sound/audio is really quiet coming out of my wireless headphones.

21: My audio is only playing from one side of my headphones.

22: Sound is still coming out of my audio source when my Rocketboost headphones are connected.

23: Can I get more information about Rocketboost and other products?

24: Can I get more information about the Rocketboost Wireless Headphones?

25: Where can I find more information about my warranty?

26: What is a Rocketboost network?  

27: How many senders and receivers can I setup? 

28: Can I turn off my docking station if it is not ENABLED as my hub device? 

29: Do I need to re-pair the headphones and docking station after unplugging the docking station?  

Rocketfish Support
Posts: 182
Registered: ‎11-05-2009
0

1: How do I setup my Rocketboost Wireless Headphones?

1.     Install supplied  headphone rechargeable AA batteries:

a.     With the earpiece cushion facing you, unlock and remove the cushions by slightly rotating the left cushion clockwise and the right cushion counterclockwise, then pulling them away from the headphones.

b.    Insert one AA rechargeable battery into each battery compartment. Make sure to align the + and – symbols on the batteries with the symbols in the battery compartments.

c.     Put the left and right cushions back into place.

Note: Before using the wireless headphones for the first time, make sure the batteries are fully charged for at least 16 hours. This will provide a longer operating lifetime for the batteries. For more information on charging your headphones refer to Question 10 on page 5.

2.     Connect the docking station to your audio source (i.e., A/V receiver, MP3 player, etc.):

o    Using the supplied RCA audio cable, connect the audio output jacks of your audio source to the AUX INPUT jacks of the docking station. Match white to white and red to red.

o    Note: If your audio source only has a 3.5mm “phones” or “line out” jack, use the supplied 3.5mm-to-RCA adapter cable.

3.     Connect the AC adapter to the docking station:

a.     Connect the AC adapter connector to the docking station’s DC IN jack.

b.    Connect the AC adapter plug to an AC power outlet. The STANDBY indicator lights red steadily when the docking station is set to disable hub status and blinks red slowly when the docking station is set to enable hub status.

 


4.     Turn on your system:

a.     Slide the POWER switch on the left earpiece of headphones to ON.

§  The power indicator lights steadily blue.

Note: If the power indicator does not light steadily blue see Question 7 on page 4 for more information about the headphone power indicator.

b.    If this is your only Rocketboost wireless product, slide the HUB switch on the docking station to ENABLE. (If you have other Rocketboost products, only one device in your network can have the HUB switch set to ENABLE, see Question 4 on page 3 for further information.)

c.     Press the POWER button on the docking station.

§  The power indicator lights steadily green.

Note: The headphones and docking station were paired at the factory. When an active link is established between them or with another Rocketboost device, the power indicator on the headphones and docking station both light steadily.

o    If the power indicators on the headphones and docking station continue to blink after 30 seconds, they are no longer connected to each other. For more information on establishing a connection between the docking station or another hub and the headphones refer to Question 3 on page 2 or Question 4 on page 3.

Rocketfish Support
Posts: 182
Registered: ‎11-05-2009
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2: My audio source (i.e., A/V receiver, MP3 player, etc.) only has one audio output and I want to connect it to both the docking station and another component (i.e., an audio amplifier).

    • You can connect your audio source (i.e., A/V receiver, MP3 player, etc.) to another component (i.e., an audio amplifier) through the docking station. To do so, follow the steps below.

1.     Connect the docking station to your audio source (i.e., A/V receiver, MP3 player, etc.):

o    Using the supplied RCA audio cable, connect the audio output jacks of your audio source to the AUX INPUT jacks of the docking station. Match white to white and red to red.

o    Note: If your audio source only has a 3.5mm “phones” or “line out” jack, use the supplied 3.5mm-to-RCA adapter cable.

2.     Connect the docking station to your amplifier:

o    Using a second RCA audio cable (not supplied) connect the AUX OUTPUT jacks of the docking station to the audio input jacks on your audio amplifier or other audio component. Match white to white and red to red.

Rocketfish Support
Posts: 182
Registered: ‎11-05-2009
0

3: How do I pair or re-pair my headphones to the docking station?

Note: The headphones and docking station were paired at the factory. When an active link is established between them or another Rocketboost device, the power indicators on the headphones and docking station both light steadily. If your need to re-pair the docking station and headphones follow these steps.

    1. Start with your headphones and docking station powered OFF.

    2. Slide the headphone’s POWER switch on the left earpiece to ON. The power indicator:

o    Lights steadily blue if successfully paired to a Rocketboost network.

o    Blinks blue slowly when the device is not connected to a network.

§  Note: If the power indicator is not blinking blue slowly or lighting steadily blue see Question 7 on page 4 for more information about the headphone power indicator.

    1. Slide the HUB switch on the docking station to ENABLE.


    2. Press the POWER button on the docking station.

o    The power indicator blinks green slowly.

§  Note: If the power indicator lights steadily green the docking station and headphones are already paired.

    1. Press and hold the CONNECT button on the back of the docking station for more than three seconds to put it into pairing mode.

o    The power indicator starts blinking rapidly. Pairing mode stays active for 30 seconds.

    1. Press and hold the CONNECT button on the headphones for more than three seconds. The docking station and headphone enter pairing mode. The power indicator light starts blinking rapidly. Pairing mode stays active for 30 seconds.

o    The power indicators light steadily if pairing was successful.

o    The power indicators blink slowly if pairing was not successful. Repeat steps 5 and 6.

Rocketfish Support
Posts: 182
Registered: ‎11-05-2009
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4: How do I establish a connection with my headphones and my existing hub?

Note: Use this procedure only if you are adding this product to an existing Rocketboost network. You need to pair both the docking station and the headphones to your existing hub device.

Note: You can pair all devices in one room, unplug them, then move them to wherever you would like. The pairing state is saved even if the device is powered off.

    1. Start with your headphones and docking station powered OFF.

    2. Set the headphone’s POWER switch on the left earpiece to ON. The power indicator:

o    Lights steadily blue if successfully paired to a Rocketboost network.

o    Blinks blue slowly when the device is not connected to a network.

§  Note: If the power indicator is not blinking blue slowly or lighting steadily blue see Question 7 on page 4 for more information about the headphone power indicator.

    1. Slide the HUB switch on the docking station to DISABLE.

    2. Press the POWER button on the docking station.

o    The power indicator blinks blue slowly.

    1. Press and hold the POWER button on your Rocketboost Hub device for more than three seconds to put it into pairing mode. Your Rocketboost Hub device is the only device in your Rocketboost network with a green power LED.

o    The power indicator starts blinking green rapidly. Pairing mode stays active for 30 seconds.

    1. Press and hold the CONNECT button on the docking station for more than three seconds. The Hub device and docking station enter Pairing mode. The power indicator light starts blinking rapidly. Pairing mode stays active for 30 seconds.

o    The power indicators light steadily if pairing was successful.

o    The power indicators blink slowly if pairing was not successful. Repeat steps 5 and 6.

    1. Once again, press and hold the POWER button on your Rocketboost Hub device for more than three seconds to put it into pairing mode.

o    The power indicator starts blinking green rapidly. Pairing mode stays active for 30 seconds.

    1. Press and hold the CONNECT button on the headphone for more than three seconds. The Hub device and headphone enter pairing mode. The power indicator light starts blinking rapidly. Pairing mode stays active for 30 seconds.

o    The power indicators light steadily if pairing was successful.

o    The power indicators blink slowly if pairing was not successful. Repeat steps 7 and 8.

Rocketfish Support
Posts: 182
Registered: ‎11-05-2009
0

5: My Rocketboost devices will not pair.

    • Make sure there is only one hub device in the Rocketboost network. The existing hub device is the one with the green power indicator. Make sure all other sender and sender/receiver devices are set to DISABLE HUB or DISABLE STATUS if necessary.

o    You can turn any Rocketboost sender or sender/receiver into a hub by using the HUB STATUS or HUB ENABLE switch on the device. The network can only have one hub.

o    The hub device must have power for the Rocketboost network to operate. The hub can be in standby (power-saving mode), but must remain plugged in.

    • Make sure the devices are in range of the hub. The unobstructed operating range of most Rocketboost networks is 150 feet (45 meters). The unobstructed operating range for the Rocketboost Wireless Headphones is 115 feet (35 meters).

    • Make sure that the AC adapter is connected to the docking station.

    • Make sure that the headphone batteries are installed correctly.

    • Make sure the headphone batteries are charged.

    • The headphone and docking station power indicators turn on after the headphone switch is set to ON and the POWER button on the docking station is pressed.

o    If they are lit solidly, a communication link has been successfully established.

o    If they are blinking blue or green on one or both devices, see Question 3 on page 2 or Question 4 on page 3 for steps on establishing a connection.

Rocketfish Support
Posts: 182
Registered: ‎11-05-2009
0

6: The STANDBY indicator light on my docking station is blinking red.

·         Note: The information about this indicator is inaccurate in some User Guides for this product.

·         The STANDBY indicator lights steadily red in standby mode when the docking station is set to DISABLE hub status and blinks red in standby mode when the docking station is set to ENABLE hub status.

Rocketfish Support
Posts: 182
Registered: ‎11-05-2009
0

7: What are the various states of the POWER indicator on the headphones?

·         Note: The information about this indicator is inaccurate in some User Guides for this product.

·         The POWER indicator on the headphones:

o    Lights steadily blue when successfully paired to a Rocketboost network.

o    Blinks blue rapidly in pairing mode.

o    Blinks blue slowly when the device is not connected to a network.

o    Lights red when the headphone batteries are low. You should charge the headphones. For more information on charging your headphones please refer to Question 10 on page 5.

Rocketfish Support
Posts: 182
Registered: ‎11-05-2009
0

8: The power indicators on the headphone and docking station are blinking slowly.

·         This means they are no longer connected to each other.

·         For more information on establishing a connections, refer to Question 3 on page 2 or Question 4 on page 3.

Rocketfish Support
Posts: 182
Registered: ‎11-05-2009
0

9: After pairing my headphones and docking station the power indicators keep blinking.

·         Pairing was not successful.

·         For more information on establishing a connection between the docking station and the headphones, refer to Question 3 on page 2.