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Newbie
Posts: 2
Registered: ‎06-07-2014
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Accepted Solution

Indoor/Outdoor Bluetooth Speaker - NO SOUND NO MORE !!! :-(

No volume from it anymore, after about 3 or 4 uses. It sat idle for a month, so I charged it back up, then tried some music. Regardless of device paired to it, the volume is barely audible. Both the phones and the speaker have the volume cranked. It is fully charged.

 

Anyone have any suggestions ?

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Regular Contributor
Posts: 655
Registered: ‎10-29-2010
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Re: Indoor/Outdoor Bluetooth Speaker - NO SOUND NO MORE !!! :-(

Hello bazzy,
 
Welcome to Community@ Rocketfish™!
 
I'd like you to try to uninstall and then re-install your RF-WSP313. Go through the pairing process again and re-charge it, if necessary. Afterwards, if you're still experiencing issues, then I would recommend bringing it and the receipt back to the place of purchase to pursue warranty replacement. This has a 1-year manufacturer's warranty. 
 
Regards, 
Justin
Rocketfish™ Support
Newbie
Posts: 2
Registered: ‎06-07-2014
0

Re: Indoor/Outdoor Bluetooth Speaker - NO SOUND NO MORE !!! :-(

That did it...thanks !

Regular Contributor
Posts: 655
Registered: ‎10-29-2010
0

Re: Indoor/Outdoor Bluetooth Speaker - NO SOUND NO MORE !!! :-(

Hi bazzy, 

 

Excellent! Smiley Happy You're welcome and enjoy your RF-WSP313. 

 

Regards, 
Justin
Rocketfish™ Support