Mobile Audio and Video

[silvermanna]

I am at a loss. This just wont work and ive gone back to the store I bought it  from  twice and they keep telling me it should work. Its plugged into the power source plugged into hdmi and plugged into phone, but tv keeps saying no signal.....soooo frustrated. Any inro would be so helpful. 

[JeremyS-RF · Accepted solution]

Hello silermanna,

Welcome to Community@ Rocketfish™!

I’m going to recommend an HDMI reset.  To do this, unplug the TV and power off the tablet.  Disconnect the HDMI cable and the adapter from both ends and then reconnect them.  Turn on the tablet.  Give it about 30 seconds to boot up before plugging in the TV.  This should fix the issue.  If not, please let us know so we can figure out something else.

Regards,
Jeremy
Rocketfish™ Support

[silvermanna]

Thank you so much......works like a charm! Thats how you do buisness.

[indio13]

My adapter won't work on my galaxy tab 3. Did the instructions you posted and didn't work. Works with my s4 fine but not my tablet.

[JeremyS-RF]

Hello indio13,

Welcome to Community@ Rocketfish™!

There really isn't anymore we can do to troubleshoot the cable.  I would recommend checking the settings on your tablet at this point.  We know that it works on your phone, so the most likely issue is a setting on your tablet. 

Regards,
Jeremy
Rocketfish™ Support

[indio13]

I wouldn't know where to start in settings. Any suggestions?

[JeremyS-RF]

Hello Indio13,

I really don't know the settings on the Tab 3.  I would recommend contacting Samsung for assistance with the tablet.

Regards,
Jeremy
Rocketfish™ Support

[Mono_E_Mono]

I was having the same problem. Does it say 'HDMI Connected' on yer phone when you plug it up? If not, you arent getting a proper connection. The phone sensing an hdmi is hooked up has nothing to do with age of tv, etc. Are you using a case? I took my s4 out of its Life proof case and bang! The 'Hdmi connected' message popped up and it worked. I bet taking the phone put of the case will solve 90% of you guys problem. The adapter has to be all the way in and 95% of cases would prevent the micro usb to be fully inserted. Hope this helps!

[Jon-RF]

Hello Mono_E_Mono,

Welcome to Community@ Rocketfish™!

You bring up a very good point, if the case keeps the plug from going in the full depth, the difference can be enough to keep the device from getting a secure enough connection to detect and use.

Regards,
Jon
Rocketfish™ Support

[JohnnyManpower]

Does the mhl adapter rf-g1171 work for the nexus 5 BC I'm having issues with it connecting with my TV?