08-27-2015 05:43 PM
09-02-2015 09:33 AM
Welcome to Community@ Rocketfish™!
Our MHL adapter is essentially just a cable used to connect two compatible devices. All we have to check on the Rocketfish side is the connections. If you are using the RF-G1300 then you only need to check the connection on the phone and TV. If you are using the RF-G1171 (The current model) then you have to check the connections on the phone and TV as well as a power cable to the adapter.
The odds of two of these being bad is slim. The next step would be to check the settings on the other devices.