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manda08
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manda08
Posts: 1
Registered: ‎08-27-2015
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mhl adapter
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‎08-27-2015 05:43 PM

I purchased an MHL adapter about a year ago it worked great but now its stopped working.figuring that it had given out I purchased a new one but I cant get the new one to work either . This is not an issue with my phone or tv because I have the exact same ones I was using with my previous MHL cord so I know its all compatible any advice ?
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Rocketfish Support Rocketfish Support
Rocketfish Support
RyanR-RF
Posts: 74
Registered: ‎08-27-2015
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Re: mhl adapter
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‎09-02-2015 09:33 AM

Hello manda08,

Welcome to Community@ Rocketfish™!

Our MHL adapter is essentially just a cable used to connect two compatible devices. All we have to check on the Rocketfish side is the connections. If you are using the RF-G1300 then you only need to check the connection on the phone and TV. If you are using the RF-G1171 (The current model) then you have to check the connections on the phone and TV as well as a power cable to the adapter.

 

The odds of two of these being bad is slim. The next step would be to check the settings on the other devices.


Regards,
Ryan
Rocketfish™ Support

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