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Visitor
Posts: 3
Registered: ‎01-29-2013
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Dual USB Port Premium Car Charger

I recently purchased a dual USB port car charger.  The intent is to use it to charge my TomTom GPS and Iphone 4S.  If I have both devices plugged in at the same time, the Iphone will not charge.  The Iphone will charge if it’s the only device plugged in, or I plug the GPS in after the phone is charging.  If I have both connected and start the vehicle, the Iphone will not charge.  Any suggestions?

Regular Contributor
Posts: 655
Registered: ‎10-29-2010
0

Re: Dual USB Port Premium Car Charger

Hello gcarusone, 

Welcome to Community@ Rocketfish™!

We'll be happy to look into this concern if you'll please reply with your product model number!

Regards,
Justin
Rocketfish™ Support

Visitor
Posts: 3
Registered: ‎01-29-2013
0

Re: Dual USB Port Premium Car Charger

Justin,

 

I believe the model number is 12J07A.  The box doesn't label this as the model number but its the only number on box that resembles a model number. If this isn't the correct model number, there is another number on the barcode, which is RF-M657D.

 

The exact description is Premium Car Charger, Dual USB port for iPod, iPhone, iPad and other mobile devices.  3.1 Amp multi charging.

 

Thank You

Rocketfish Product Specialist
Posts: 238
Registered: ‎03-22-2011
0

Re: Dual USB Port Premium Car Charger

Hello gcarusone,

Which model of Tom Tom do you have?

Regards,
Tom
Rocketfish™ Support

 

Visitor
Posts: 3
Registered: ‎01-29-2013
0

Re: Dual USB Port Premium Car Charger

GO Live 1535M

Rocketfish Product Specialist
Posts: 238
Registered: ‎03-22-2011
0

Re: Dual USB Port Premium Car Charger

Hello gcarusone,

I am unable to confirm this as the documentation supplied by TomTom does not have the requisite information but I would suspicion a guess that the power draw of this device exceeds the capabilities of the Rocketfish charger. The only info I could find on the factory charger is as follows: "Use your TomTom device only with the supplied DC power cord ...", as such I cannot recommend using the Rocketfish charger for this purpose.

Regards,
Tom
Rocketfish™ Support

 

Regular Contributor
Posts: 655
Registered: ‎10-29-2010
0

Re: Dual USB Port Premium Car Charger

This message has been moved to its own thread in the Mobile Phones/GPS board for further review.