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Newbie
Posts: 1
Registered: ‎04-06-2016
0

Is RF-QX3 compatible with the iPhone 5s?

My phone isn't recognizing the Bluetooth headset and I'm trying to figure out if they're just incompatible or if one or the other isn't working. Thanks!
Rocketfish Support
Posts: 74
Registered: ‎08-27-2015
0

Re: Is RF-QX3 compatible with the iPhone 5s?

Hello Shar-Ganz,


Welcome to Community@ Rocketfish™!

 

To put the Rocketfish headset into pairing mode, press and hold the power/send/end button for about 4 seconds until you see a yellow-green flashing light. At this point, but your phone into pairing mode as well. They should be able to find each other now. If they still do not see each other, can you test the phone or headset with another bluetooth device?

Regards,
Ryan
Rocketfish™ Support