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Newbie
Posts: 1
Registered: ‎08-23-2014
0

Lightning cable light up cable

I've bought several and gone through several charge cables. After a month the lights burnout and after about two the USB end of the cable gets a burn hole in it from the thing over heating. Along with an audible ring and an ionizing smell. Product is extremely flawed. Needs to be fixed before someone gets hurt. If it is hot enough to literally burn the plastic casing what if it caught fire.
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Rocketfish Support
Posts: 157
Registered: ‎07-21-2014
0

Re: Lightning cable light up cable

Hello Masonhunz,

Welcome to Community@ Rocketfish™!

If the usb is getting hot enough to cause melting, you will need to call our Customer Service line at 1-800-620-2790 so that proper documentation can be completed.

Regards,
Jon
Rocketfish™ Support